How much is this going to cost me? Is the cost fixed or is it based on something like number of hours, number of qualified leads, number of sales?

Because every business is different, we customize each plan. We start with a retainer for a specified number of hours of representing your business and gaining access to the decision maker for each sale. If you prefer a project-based approach, we will give you a proposal that describes the project and its deliverables.

 

What’s all the buzz over social media? Is this something that can help my business?

Social media is another method for reaching prospective customers for your products or services. Depending on your target market and what you’re selling, social media can be a very cost-effective method for reaching a large audience and educating them about you and your company.

 

I have no problem closing a sale. I just don’t have the time to constantly search for prospective customers. Can you get me inside the door and let me take it from there?

Yes! We have an amazing number of contacts in all industries and are very proficient at identifying and contacting exactly the right person for you. We’ll pave the way for you to schedule time with the person who needs to hear what you have to say and can act on it.

 

Are you also representing my competitors? That seems like it would be a conflict of interest.

We agree that representing competitors raises several issues, including ethical conflicts. Thus, we limit our client list to a single company within each industry segment for each of our specialists. Because many businesses offer a variety of products and services, there may be some overlap with ancillary services. Prior to your commitment to us, we’ll raise any concerns that we anticipate and give you full disclosure.

 

I need help with the entire sales cycle. Can you handle the process all the way to the sale?

Yes, we can. Because you are the expert in your field, we recommend that you or your employees remain as involved in the sales process as you possibly can to ensure the highest number of successful transactions. However, we’re available to represent your company in every step of the sales transaction.

I have a sales staff, but they don’t seem to be as productive as I would expect. Can you act as a coach for my sales staff?

We love coaching or mentoring other sales specialists. We’re happy to share the secrets we’ve learned in our many years of successful sales and will work with you to develop a plan to optimize your existing sales staff. It’s so rewarding to contribute to the success of others in our field.

 

We need to exhibit at a trade show, but don’t have the time or people to staff a booth. Is that something you can do?

Our specialists are experts in the art of engaging prospective customers and representing your company. We will be there from set up to take down and work with you to define what information to gather and distribute. We can advise you on the appearance of your booth and define expectations on what you will gain from a trade show presence.

 

My marketing agency has created a campaign, but I have no one to put it into action. Would you take this as a fixed-bid project, rather than an ongoing contract?

 We can do that! We work closely with vendors providing advertising, printing, and web services and can coordinate your campaign. Often this is a highly successful approach to a sales effort, because there is already a clearly defined plan to follow. Even the best plan will never realize its full potential if there’s no one to carry it out.

 

How do I know what you’re doing on our behalf? Do you provide a log or report of your activity?

We have invested heavily in state of the art software to manage and track our efforts on your behalf. That software allows us to generate comprehensive reports that detail our efforts and results. Even if you don’t have a defined need for detailed reporting, it might be helpful when explaining your excellent decision to hire The Sales Department to your management staff.

 

You describe your approach as Relationship Selling. What exactly does that mean and how will it help me?

We believe that successful, sustainable recurring sales are best achieved through lasting relationships. People continue to buy from people they like and trust. That translates into repeat sales for you, which is the most cost effective method of selling and helps to build your reputation. Happy customers are an excellent source of referrals. Your responsibility is to provide and support a quality product or service. Hiring The Sales Department allows you to focus on your internal operations to ensure that your customers will remain happy.